Custom Orders
STOLZ MFG INC DESIGNS
CUSTOM ORDERS
We look forward to helping you create your very own authentic cowhide collection!! We have two types of customs.... Regular customs that allow you to choose your materials or a REPURPOSED BOOT custom.
All Custom Orders require a $75 NON-REFUNDABLE DEPOSIT.
We will drop $75 custom spots on our website to secure your spot to create a custom, this fee will cover the design process and the secure hold on your custom spot THIS IS NOT REFUNDABLE. This is the design fee for all the materials we gather and helping you through the process of designing your dream bag.
Custom orders are not put into the books until a deposit has been received. (No exceptions).
Once deposit for your Custom Order, is received, you are put on the books in order, as deposits are received!
We do not create new styles for custom orders, we only customize CURRENT styles we carry.
We will work with everyone as much as we can to ensure you are 100% satisfied with your purchase. We want you to be happy and to keep coming back to us for your next bag and want you to refer your friends to us.
REGULAR CUSTOM Purchase a custom listing that is only regular custom and Once you have scored your spot, we will send you an email to fill out all the details of the purse you are wanting and helps us to better understand how to create this unique piece for you.
REPURPOSED BOOT CUSTOM, purchase a custom listing that is only for the repurposed boot custom, and this will allow us to know that you are mailing in your items to be repurposed. You are welcome to shoot us an email at danaestolz@yahoo.com or message me at 970-381-7862 and let us know when you have mailed them. Please add a note in the box with your contact name, email, and phone number. We love when you add in stories too if you care to share! Once we receive them in the mail, we will then be able to start the design process. Extremely helpful for us to have the items in hand before we start designing.
After we have discussed the details, I will create you a listing to purchase the bag so I can get to work making the perfect bag for you! The listing will have all the details you have decided on, for you to look over before purchasing. All custom bag/accessory invoices must be paid within 72 hours of us sending you the invoice... We reserve the right to refuse to fill your custom order if you have not made a final decision or paid invoice within 72 hours of purchasing your custom bag slot. No exceptions. Here are some things to think about while deciding if custom is what you are looking for....
All custom orders are final once paid for.
Generally, turnaround times on custom items are 4/8 weeks. This shop is completely ran by one woman! I do my very best to keep up on all of my orders while trying to add as much new items to my site as possible. Please note that certain times of the year, like the holiday season, orders tend to INCREASE, so then please allow 8/12 weeks for your custom order to be shipped, Please be patient with us as this time frame can vary, depending on the number of bags ahead of you when you order, especially around the holiday seasons.
Once invoice is sent, there is a fee for changing your mind due to slowing down production.
Once your payment is processed, we cannot make any changes to your custom order.
There will be NO RETURNS OR REFUNDS ON CUSTOM orders.
Bags are labeled with STOLZ MFG DESIGNS to verify authenticity.
SEZZLE IS ACCEPTED.
What size/ style of bag are you looking for? Here's our list of bags with their names, sizes, and starting price. ***For reference and photos of each style look underneath the Handbags tab and we have photos under each name for you to refer to of each style for you to get an idea of exactly what style of bag you are looking for and some leather/hide ideas as well*** We do not delete old ready to ship bags that we have created to make it easier for you to find design ideas in that style even if that bag has already sold.
Sizing of Bags:
Rose Dunn: 12 x13 x4 -Starts at ($250)
Mini Rose Dunn: 10 x11 x3 - Starts at ($240)
Go West: 10 x14 x5 -Starts at ($250)
Belle Starr: 18 x12 x6 Starts at ($350)
Pearl DeVere : 16 x12 x7 Starts at ($300)
Snazzy: 15 x12 x 5 Starts at ($300)
John Wayne: 11 x16 x6 Starts at ($345)
More Pricing Changes:
Basic Letters/Brands are $40
Whip Stitch is ($50)
Conceal Carry Pockets on the back are additional ($75)
Fringe $35
Longer Fringe added (additional 3” fringe on each side) $45
*Double Fringe added (two colors) ($35)
*Tri-Fringe Added (three colors ($45)
Adjustable Strap ($15)
Whip Stitch Strap ($50)
Addition of wrist handles ($20)
Most of our bags come with zippered closure.
All of our bags are cotton lined with a fabric that I choose. There is one zippered pocket on the interior of our bags and one outside phone pocket on the back of our bags.
When ordering a Cowhide bag keep in mind that over time it is normal to have some shedding and wear.
We use authentic cowhide and top-quality leather for all our products. All hides will vary in texture, tones, and patterns. Bald spots due to SHEDDING of hair on hide, over time, is to be expected, it's 100% normal with any hair on hide cowhide. The amount of shedding varies depending on the hide type as well as how the hide is processed. To prevent shedding of products, limit friction and overloading that would agitate the cowhide.
We are not responsible for item wear and tear that is a result of customer use. This includes, but is not limited to; constant rubbing, heavy packing, misuse or harsh environmental conditions. Proper care for cowhide items will increase the lifespan of the product.
No warranties or guarantees are expressed or implied in the sale of our bags.
We strive to provide excellent service in terms of quality of work, timely delivery and customer service. As a result, we hope that there will be no need for complaints, and you will continue buying STOLZ MFG INC DESIGNS bags. However, we recognize that with handmade products, there sometimes will be errors. We therefore offer a 1 year warranty on all STOLZ MFG INC DESIGNS merchandise. STOLZ MFG INC DESIGNS will make repairs to a damaged product if the repair is a result of a STOLZ MFG INC quality issue. *If there is a flaw in the bag, that is a result, of our construction and we can fix it, we will be happy to work with you to get that fixed.
Shipping Charges are non-refundable and customers are responsible for cost of return shipment for repairs
***** BY COMPLETING PAYMENT FOR ANY ITEM WE OFFER, YOU ARE ACCEPTING AND AGREEING TO THESE TERMS AND CONDITIONS.*****
We hope this helps answer any initial questions you might have. If you have any further questions or would like to place an order simply message us on Facebook or give us a call!!
Thank you, DaNae Stolz
(970) 381-7862
This shop is ran completely by one woman! I do my very best to keep up on all of my orders while trying to add as much new items to my site as possible. Please note - that I am the ONLY one answering questions via Facebook comments and messages, texts, emails and phone calls!! PLEASE be patient, if we don’t get back to you within 48 hours, please contact me again. I am NOT ignoring anyone, but it is easy to overlook things with all the inquiries.